Sawyer Savings Bank announced today that Thomas Scott has joined the Bank as Assistant Vice President, Director of Customer Experience. The newly created position underscores the Bank’s commitment to elevating the customer experience and positioning the bank for long-term growth and success.
“Mr. Scott will be responsible for streamlining and managing sales growth across multiple business lines, including branch banking and lending originations”, added James Whitaker, President, and CEO of Sawyer Savings Bank. “I anticipate he will deliver an even deeper value to our internal and external customers as part of Sawyer’s ongoing work to remain a forever community bank.”
Scott brings over 12 years of experience invigorating and transforming the customer journey in residential and commercial lending, sales, and branch management. Scott started his career in banking as a branch manager and has since held a series of important roles including senior residential mortgage lender, loan officer, and mortgage consultant for high performing financial institutions. Scott will work directly with Sawyer Savings Bank’s leadership team to drive operational excellence and enhance the overall customer experience.
“Having grown up in Saugerties, I am thrilled to join my hometown’s community banking team that’s deeply dedicated to serving our local neighborhoods with genuine and sincere commitment”, said Scott. “Throughout my career I have always been focused on elevating the customer experience and increasing satisfaction. Sawyer Savings Bank has a strong foundation of success and I’m excited to build upon that momentum as we continue with the bank’s commitment to putting the customer first.”
“We are thrilled to welcome Thomas Scott to Sawyer Savings Bank” said Jenn Gutheil Denier, SVP & COO. “Thomas is an extremely energetic and accomplished leader, who deeply understands all aspects of retail banking, and appreciates his local roots and our Hudson Valley market. He will be very valuable as he supports the continued execution of the Bank’s mission.”
Thomas graduated from Siena College with a degree in history and resides in Saugerties with his wife, Allie, and their four children. Mr. Scott enjoys spending time with his family, playing the drums & guitar, and working out at the gym. Scott has volunteered his time as the former VP of the Hyde Park Chamber of Commerce, prior Deacon of Family of Hope Church, RUPCO, and The United Way of Dutchess-Orange Counties.